We design, implement and improve Salesforce for organisations that need platform strategy, cloud configuration, custom engineering, AI, automation and integrations to work as one delivery system.
LightningNEX works across Salesforce CRM, service, portals, field operations, AI, automation and custom platform engineering. Salesforce is a trademark of Salesforce, Inc.; this reference identifies the platform we work with.
Clients may come for one requirement, but the implementation often crosses multiple areas of Salesforce. The site now reflects that breadth clearly.
Leads, accounts, opportunities, pipeline automation, approvals and sales process design.
Cases, queues, routing, escalation, service processes and support automation.
Customer, partner and community portals with role-aware digital journeys.
Constituent and programme processes adapted to mission-led organisations.
Student, programme and education-centred process architecture.
Work orders, scheduling, resource logic, mobile workflows and inspections.
Topics, actions, custom actions and Flow/Apex-backed agent experiences.
Flow, Apex, LWC, REST/SOAP APIs, OAuth, events and production support.
Delivery stories make the consulting offer feel credible because buyers can see how Salesforce gets used inside real operational journeys.
Operational Salesforce delivery spanning maintenance jobs, work orders, service appointments, engineer assignment, inspection workflows, automation and AI-assisted scheduling.
Integration-led delivery across APIs, calendar processes, external systems, error handling, retries and operational synchronization.
LightningNEX can support a full workstream or plug into an existing Salesforce team when a specific area needs stronger engineering depth.
Discovery, architecture, configuration, custom development, testing and rollout.
Agentforce, Field Service, Experience Cloud, LWC, Apex or integration delivery alongside your team.
Production issues, technical debt, design reviews, debugging and delivery recovery.